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    TERMS OF SERVICE

    Paraclete AI Solutions, LLC

    Effective Date: February 1, 2026

    These Terms of Service (“Agreement”) govern your access to and use of services provided by Paraclete AI Solutions, LLC (“Company,” “we,” “us,” or “our”), including our website, AI automation systems, Voice AI, chatbot systems, CRM automation services, integrations, consulting services, and related technologies (collectively, the “Services”).

    By accessing or using the Services, you agree to be legally bound by this Agreement. If you do not agree, you must not use the Services.

    1. ELIGIBILITY AND AUTHORITY

    You represent and warrant that:

    • You are at least 18 years of age.
    • You have full legal authority to bind yourself or your organization.
    • Your use of the Services complies with all applicable laws.

    If you are entering into this Agreement on behalf of an entity, you represent that you have authority to bind that entity.

    2. SERVICES OVERVIEW

    The Company provides AI-powered automation systems and consulting services that may integrate with third-party platforms.

    The Services:

    • Depend on third-party software, APIs, hosting providers, and telecommunications infrastructure.
    • May be modified, updated, or discontinued at our sole discretion.
    • May include beta or experimental features.

    We reserve the right to suspend or limit Services at any time.

    3. NO GUARANTEE OF RESULTS

    Client acknowledges and agrees:

    • AI outputs may contain errors, inaccuracies, hallucinations, or incomplete data.
    • Automation performance depends on third-party systems and Client implementation.
    • No revenue, marketing, operational, or business performance guarantees are made.

    All examples and testimonials are illustrative only.

    4. CLIENT RESPONSIBILITIES

    Client is solely responsible for:

    • Compliance with all data privacy and marketing laws (including but not limited to GDPR, CCPA/CPRA, TCPA, CAN-SPAM, and similar regulations).
    • Obtaining valid opt-in consent for SMS, email, and automated communications.
    • Monitoring and reviewing AI-generated outputs prior to business reliance.
    • Maintaining backup copies of its data.

    The Company does not assume regulatory compliance responsibility for Client’s operations.

    5. INTELLECTUAL PROPERTY RIGHTS

    All rights, title, and interest in and to:

    • Software
    • Automation logic
    • Prompt libraries
    • System architecture
    • Documentation
    • Proprietary methodologies

    remain exclusively owned by Paraclete AI Solutions, LLC.

    Client receives a limited, revocable, non-exclusive, non-transferable license for internal business use only.

    Client may not:

    • Reverse engineer
    • Replicate
    • Resell
    • Sub-license
    • Decompile
    • Create derivative works

    Unauthorized use terminates the license immediately.

    6. FEES AND PAYMENT

    All fees are due as specified in invoices or Statements of Work.

    Failure to pay may result in:

    • Immediate suspension
    • Termination of Services
    • Revocation of licenses
    • Legal collection action

    All payments are non-refundable unless explicitly stated in writing.

    7. BETA SERVICES DISCLAIMER

    If Client uses beta or experimental features:

    • Such features are provided “AS IS.”
    • They may be modified or discontinued without notice.
    • No warranties apply to beta services.

    8. DISCLAIMER OF WARRANTIES

    TO THE MAXIMUM EXTENT PERMITTED BY LAW:

    THE SERVICES ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS.”

    THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

    • MERCHANTABILITY
    • FITNESS FOR A PARTICULAR PURPOSE
    • NON-INFRINGEMENT
    • DATA ACCURACY
    • SYSTEM AVAILABILITY
    • SECURITY GUARANTEES
    • ERROR-FREE OPERATION

    WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR FREE OF HARMFUL COMPONENTS.

    9. MAXIMUM LIMITATION OF LIABILITY

    TO THE MAXIMUM EXTENT PERMITTED BY LAW:

    IN NO EVENT SHALL PARACLETE AI SOLUTIONS, LLC OR ITS OFFICERS, MEMBERS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR:

    • INDIRECT DAMAGES
    • INCIDENTAL DAMAGES
    • CONSEQUENTIAL DAMAGES
    • SPECIAL DAMAGES
    • EXEMPLARY DAMAGES
    • PUNITIVE DAMAGES
    • LOST PROFITS
    • LOST REVENUE
    • LOST DATA
    • LOSS OF GOODWILL
    • REGULATORY FINES OR PENALTIES
    • COST OF SUBSTITUTE SERVICES

    REGARDLESS OF LEGAL THEORY.

    TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF:

    (A) THE TOTAL AMOUNT PAID BY CLIENT IN THE THREE (3) MONTHS PRECEDING THE CLAIM; OR
    (B) $1,000 USD.

    THIS LIMITATION APPLIES EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

    10. INDEMNIFICATION

    Client shall indemnify, defend, and hold harmless the Company from any claims, damages, losses, liabilities, costs, and expenses (including attorney’s fees) arising out of or related to:

    • Client’s violation of law
    • Improper marketing practices
    • Data privacy violations
    • Client-provided content
    • Regulatory enforcement actions
    • Use of Services in prohibited industries
    • Client’s customers or end users

    This obligation survives termination.

    11. DATA SECURITY AND BREACH DISCLAIMER

    We implement commercially reasonable safeguards.

    However:

    • No system is 100% secure.
    • Internet transmissions are inherently risky.
    • Third-party integrations may introduce vulnerabilities.

    We are not liable for unauthorized access beyond our reasonable control.

    12. EXPORT COMPLIANCE

    Client agrees to comply with all applicable export control laws and sanctions regulations.

    Client may not use Services in violation of U.S. export laws.

    13. NO AGENCY OR PARTNERSHIP

    Nothing in this Agreement creates:

    • A partnership
    • Joint venture
    • Agency relationship
    • Employment relationship

    Client operates independently.

    14. ARBITRATION AGREEMENT

    Any dispute shall be resolved exclusively through binding arbitration.

    • No jury trials.
    • No court litigation except for injunctive relief.
    • Arbitration conducted in Company’s state of registration.

    Each party bears its own legal fees unless otherwise awarded.

    15. CLASS ACTION WAIVER

    Client agrees to resolve disputes on an individual basis only.

    No class actions.
    No collective actions.
    No representative proceedings.

    16. INJUNCTIVE RELIEF

    Company may seek immediate injunctive relief in court for:

    • Intellectual property violations
    • Confidentiality breaches
    • Unauthorized system use

    Without posting bond.

    17. FORCE MAJEURE

    Company is not liable for delays or failures caused by:

    • Cyberattacks
    • Infrastructure outages
    • Government actions
    • Natural disasters
    • Platform shutdowns
    • Internet disruptions

    18. ASSIGNMENT

    Company may assign this Agreement without restriction.

    Client may not assign without written consent.

    19. SURVIVAL

    The following provisions survive termination:

    • Intellectual Property
    • Limitation of Liability
    • Indemnification
    • Arbitration
    • Confidentiality
    • Payment Obligations

    20. ENTIRE AGREEMENT

    This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions or representations.